Vision, Mission & Values


Vision

"We aspire to be a Customer Centric Organization through Best-in-Class People, Process & Technology"


Mission

Tata Steel Business Delivery Centre Limited targets to stand unique among customer-centric GBS and provide best quality service across all business verticals by innovative means, digitized processes with reliable and accurate results. The organization thrives to achieve excellence in quality service and intend to improve continuously by building a foundation of value and bringing home with insights for suggestions to work on the betterment, and together with our team of excellence shall we thrive for the business objectives, in an agile and collaborative workplace.


Values

Integrity

We will be fair, honest, transparent and ethical in our conduct; everything we do must stand the test of public scrutiny.

Excellence

We will be passionate about achieving the highest standards of quality, always promoting meritocracy.

Unity

We will invest in our people and partners, enable continuous learning, and build caring and collaborative relationships based on trust and mutual respect.

Responsibility

We will integrate environmental and social principles in our businesses, ensuring that what comes from the people goes back to the people many times over.

Pioneering

We will be bold and agile, courageously taking on challenges, using deep customer insight to develop innovative solutions.