Integrity
We will be fair, honest, transparent and ethical in our conduct; everything we do must stand the test of public scrutiny.
"We aspire to be a Customer Centric Organization through Best-in-Class People, Process & Technology"
Keeping the trust and values of Tata at its core, Tata Steel Business Delivery Centre Limited aims to achieve excellence in its service delivery through standardisation & simplification of business processes, bringing operational synergy and adopting next gen technologies and digital solutions. The organization also strives to enhance customer experience by providing best in class services through motivated and engaged team.
We will be fair, honest, transparent and ethical in our conduct; everything we do must stand the test of public scrutiny.
We will be passionate about achieving the highest standards of quality, always promoting meritocracy.
We will invest in our people and partners, enable continuous learning, and build caring and collaborative relationships based on trust and mutual respect.
We will integrate environmental and social principles in our businesses, ensuring that what comes from the people goes back to the people many times over.
We will be bold and agile, courageously taking on challenges, using deep customer insight to develop innovative solutions.
At TSBDCL, we have adopted five pillars of excellence in our vision of delivering business process as a service
